The health and well-being of our team and customers is our top priority.
We continue to work hard to provide a safe and healthy environment for everyone. We are continuously monitoring regulations and best practices to ensure that we are up to date on all new information as it pertains to the health and safety of everyone in our environments.
During this period of lockdown, we offer Curbside Pick Up for online orders.
Click here to learn more. Our stores are staffed each day to answer any questions you may have.

What have we implemented for our customers:
  • We deep clean and sanitize our stores daily and continuously after any commonly used surfaces are touched.
  • We have changed the layout of our stores to encourage 'safe-distancing' of 6 feet apart.
  • Face Masks are mandatory in all Andrews locations
  • Plexiglass protective barriers have been installed at checkout stations for your safety and will be cleaned daily.
  • We limit the number of people allowed in our stores to help with crowd control
  • Locations have a greeter to monitor the traffic flow and ensure our customers are feeling healthy.
  • Changing rooms are cleaned and sanitized after each use.
  • Garments that have been tried on are 'safe steamed’ or quarantined for 24 hours and returns are put in quarantine for 24 hours before returning to the sales floor.
  •  All extra-stock is kept in original packaging/protective covers or tissue.
  • We have implemented a new 14-day full refund policy on regular AND sale priced items.
What we have implemented for our team:
  • We have implemented a 'daily check-in' with our staff members to make sure they are feeling safe and healthy, emotionally and physically before starting work.
  • We provide ongoing training to our team on all updates and regulation changes
  • Andrews provides masks for all employees
  • We supply our stores with all disinfecting cleaning solutions they need and provide proper training of usage
  • We have open communication across the organization to allow for positive feedback and encouragement.
We are committed to prioritizing everyone's health and well-being at Andrews and look forward to seeing you in-store soon.
Thank you!

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