Andrews is on a strategic journey to achieve organizational Customer Experience goals, we are driven by our transition to an omni-channel business and operating model. The Ecommerce and Digital Office Associate performs an essential role to organizational success and goal achievement.

Product Upload

  • Administer the Product Upload process, working with internal and external stakeholders to ensure product is uploaded according to business requirements, quality controls, and schedule needs
  • Create Product web copy that is consistently aligned to Andrews Brand Voice
  • Digital Content creation support as required
  • Plan and deliver project tasks to optimise Product Upload Process and in support of broader Ecommerce team

Digital Transformation

  • Plan and deliver project tasks as required by Digital Transformation program. Tasks include but are not exclusive to: data migration to Sharepoint and database, Microsoft 365 migration support

Order Management

  • Support team with Order Management Process, tasks include but are not exclusive to:
    • Inventory transfer and order management via business systems
    • Communication with Digital Team, Warehousing and Stores

Skills / Knowledge / Experience

Technical Skills

  • Shopify Product Upload (CSV preferred)
  • Microsoft 365 (particularly: Excel, Powerpoint, Sharepoint)
  • Adobe Photoshop
  • GSuite
  • Asana
  • SEO Copywriting and Google Analytics proficiency

Knowledge / Experience

  • Ecommerce particularly, creative, luxury fashion retail web copy
  • Project Management (working knowledge preferred but not essential)
  • Computer Literate and experienced with working in a digital office environment (essential)

Skills and Abilities

  • High attention to detail
  • An innovative, creative, process-driven mindset
  • Analytical mindset with a metrics-focused approach
  • Strong organizing and time-management skills
  • A “work hard but work smart” approach
  • Stakeholder management
  • Cross-functional, collaborative and inclusive approach to working
  • A digital mindset and computer literate skillset with keenness to leverage technology for productivity improvements
  • Predisposition to continuous professional development
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