Shipping and Pick Up
ORDER PROCESSING
Given unexpectedly high volumes during the holidays, please note that processing and shipping times are longer than usual. We appreciate your patience and remain at your disposal for any questions.
Please allow 1-2 business days for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping.
All deliveries require a signature upon receipt. Free shipping & returns on orders in Canada over $300.
*We do not offer free returns on orders in the US.*
SHIPPING
| Canada | Standard | Express |
| Ontario |
|
$15 (2-3 business days) |
| Other Provinces |
|
$15 (2-3 business days) |
| U.S.A | Standard | Express |
| Over $500 | FREE (5-10 days) | $50 (2-5 business days) |
| Below $500 | $50 (5-10 days) | $75 (2-5 business days) |
Andrews only ships to Canada and the U.S.A at this time.
Shipping rates are subject to change.
CURBSIDE PICK UP
If you would like to pick up your order curbside at one of our 3 Andrews locations, please select a location at checkout.
You will be notified when your item is ready for pick up. We require you to call the location you've specified 10 minutes prior to your arrival at the curbside pick up spot.
Please note that you will need to show your order number, ID and the credit card that was used for your purchase.
Hours Of Operation
CF Sherway Gardens and Yorkville Village:
- Tuesday - Saturday: 11am - 5pm
- Sunday - Monday: Closed
Bayview Village:
- Monday - Saturday: 11am - 5pm
- Sunday: 12pm - 5pm
- Sherway: Door 3 (Valet Door)
- Bayview: Shoppers Drug Mart entrance
- Yorkville: Hazelton Avenue entrance
STOREFRONT PICKUP
Please note as of Saturday, December 26th storefront pickup will not available at all 3 of our locations until further notice.
If you would like to pick up your order at one of our 3 Andrews locations, please select a location at checkout. You will be notified when your item is ready for pick up.
We will contact you when your order is ready to be picked up.
Please bring your order confirmation, the credit card used to place the order as well as your ID to pick up your order.
We cannot allow pickup if these 3 items are not presented.
DELIVERY SERVICE
We know that personal touches matter, so we are pleased to offer you more than one option for receiving your fabulous fashion from us! We can deliver parcels to postal codes which start with an M (so, within the city of Toronto).
Delivery service within Toronto takes up to 7 business days, select "Local Toronto Delivery" at checkout.
Please note that all local delivery orders $300 or under will have a $15 delivery charge.